New Residents FAQ
1. What is the Nelson Hill Homeowners Association (HOA)?
The Nelson Hill HOA is responsible for maintaining common areas, enforcing the community’s governing documents, and helping preserve property values and quality of life for all residents.
2. What documents govern the community?
The HOA operates under the following documents:
- Declaration of Covenants, Conditions, and Restrictions (CC&Rs)
- By-Laws
- Rules and Regulations
Homeowners are responsible for reviewing and complying with all governing documents.
3. Are there HOA dues?
Yes. HOA assessments are used to fund maintenance, landscaping, insurance, and other community expenses.
Payment amounts, due dates, and methods are outlined in the annual budget or welcome materials.
4. Who do I contact with questions or concerns?
For general questions, concerns, or requests:
- Contact the HOA Board at info@nelsonhillhoa.com
- Use the designated HOA communication platform PayHOA.
Emergency issues should always be reported to local authorities first.
5. What are the rules regarding property maintenance?
Homeowners are expected to:
- Maintain their home and lot in good condition
- Keep lawns, landscaping, and exterior areas neat
- Follow all architectural and exterior modification guidelines
Some changes may require prior HOA approval, so please submit your request through PayHOA.
6. Are rentals allowed in Nelson Hill?
Yes! Rentals are permitted in Nelson Hill. However, homeowners must contact the HOA prior to renting their home out and state the management company (if applicable) they are partnering with and be registered on PayHOA with valid contact details.
Owners remain responsible for their tenants’ compliance with all HOA rules.
7. Are pets allowed?
Pets are generally permitted; however, homeowners must:
- Follow leash and cleanup requirements
- Ensure pets do not create disturbances or nuisances
8. How do I report a maintenance issue in a common area?
Common area concerns (lighting, landscaping, signage, etc.) should be reported to the HOA using the approved contact method so they can be properly tracked and addressed.
9. How can I stay informed?
The HOA communicates through:
- Email notices
- Community meetings
- Posted announcements or online platforms (if applicable)
Homeowners are encouraged to keep their contact information up to date.
10. How can I get involved?
Homeowner participation is encouraged. Opportunities include:
- Attending HOA meetings
- Serving on committees
- Volunteering for community initiatives
- Running for the HOA Board when positions are available
Final Note
The Nelson Hill HOA is committed to fostering a respectful, well-maintained, and welcoming community. We appreciate your cooperation and involvement as we work together to make Nelson Hill a great place to call home.